Returns and exchanges:

• We accept returns and exchanges within [X] days of purchase, provided the item is unused, in its original condition, and accompanied by proof of purchase.

Refund process:

• To initiate a return or exchange, please contact our customer support team.
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.

Non-refundable items:

• Certain items, such as personalized or perishable goods, are not eligible for refunds unless they arrive damaged or defective.

Return shipping:

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Refund methods:

• Refunds will be issued in the original form of payment. Depending on your payment provider, it may take several business days for the refund to be processed and reflected in your account.